Conferencing terms and conditions
- A non-refundable securing deposit of 50% is required in order to secure your booking.
- Bookings will only be confirmed when proof of payment is received.
- The balance of payment must be paid in full 7 days prior to the conference date.
- Please note that provisional bookings are only secured once your deposit is received.
- Final delegate numbers and special menu requests must be received a minimum of 7 days prior to your conference.
- In the event that the booking or part thereof is cancelled within 7 days prior to the conference a 100% cancellation fee will apply. Please note that prices are subject to change.
- Should a postponement of your conference be necessary, 50% of your initial deposit will be forfeited.
- The package price per person remains the same even if the delegate does not want all of his/her meals etc. Partners/guests staying with conference delegates are charged the same conference package rate even if not attending the actual conference.
- Day visitors eg guest speakers, facilitators etc must be included in your final delegate numbers. This also applies to people arriving to visit with conference delegates and possibly eat a meal with them.
- Our conference facilities will be made available to you from 7h00 to 17h00 for full day and 7h00 t0 12h00 for half day conferences. A surcharge will apply should you require the conference room for longer periods.
- Room check-in is at 14:00 and checkout is before 10:00 unless otherwise arranged.
- Overnight Conferences: Please note that we require room allocations one week prior to your conference.
- Please confirm in advance what equipment you will need as well as your seating requirements and daily agenda by completing a conference information sheet and emailing it to us no later than one week before your conference.
- All damage to the venue, cutlery, crockery, linen, equipment and furniture will be charged directly to the main conference account.
- Zoe Bush Lodge does not accept responsibility for any losses or inconvenience due to power failures, internet and telephone failures or acts of God.
